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Max Media is a photography industry leader with over 25 years of experience and a team of 35. faced challenges in managing and monitoring its lead-generation efforts. Founder Mr. Nayan Choksi shares the company’s journey to overcome inefficiencies through the Samvad Telecaller App.
Before implementing Samvad, Max Media encountered several issues with lead management and Tele-calling operations:
These issues led to missed opportunities, delayed follow-ups, and reduced productivity. Without a proper system to manage and analyze lead-generation efforts, Max Media struggled to achieve its sales goals and maintain an effective telecalling workflow.
Samvad was integrated with Max Media’s lead management system to address these challenges. Key features included:
Samvad transformed Max Media’s lead and call management processes, improving efficiency, accountability, and performance. With enhanced follow-up capabilities and complete reporting, Max Media recommends Samvad to other industry professionals.