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Your Data is hosted on our Tier 4 Data Centre. Tier IV data center security marks the highest standard for data centers.
No, your personal information is not shared with third parties. We prioritize the privacy and confidentiality of your data. For this, we sign an NDA with our clients.
Yes, Samvad Telecaller App complies with industry-standard data protection regulations and undergoes regular security audits to ensure compliance. We prioritize the security and integrity of user data at all times.
No, there are no restrictions on storage or any bandwidth limitations.
If someone doesn’t pick up, the app keeps track of it, and you can schedule another call to try again. You an also send WhatsApp, SMS & Email or event send an automated notification to your prospect saying you called and look forward to speak.
Yes, Samvad can be accessed from anywhere. Therefore your Telecallers can work from Anywhere.
Yes, you will receive daily call reports that include details of calls made and their durations, categorized by agent. This Email can be scheduled and shared with every telecaller of your team.
Yes, it supports call recording functionality. However, call recording is only supported in Android Devices.
Yes, you can customize and configure fields of Samvad as per your business requirements.
Any Business of any size that has a Telecalling team for outreaching to prospects can use Samvad. Apart from Sales Function, our solution has different use cases, refer use case section for more info.
You will have to do one time configuration for Email, whereas, WhatsApp and SMS will be directly sent from the respective Telecaller’s Numbers.
Once you sign up & register for Samvad. You get the admin rights to create & add users on the account.
Your Telecallers can simply do their calling from their Mobile Phone, using our Samvad App. Hence, no extra hardware needed.
Yes, you can access Samvad on both your phone and computer. You can access Dashboard, Reports from the computer, however calling can only be done from the Mobile App. Also, you can only login from one mobile device at a time, simultaneously login from different mobile devices is not possible.
You can track performance of individual telecallers from the dashboard and pre-built reports. The Dashboard and pre-built reports willI show you, Today’s followup, Overdue follow ups, Follow ups telecaller wise, Number of calls made, Total Duration of Calls, Best Performers, Under Performers & Much More.
No, Samvad Telecaller App is designed to be user-friendly, requiring minimal technical knowledge to operate effectively.
No, there is no limit as such. You can handle as many calls and as many leads you want.
The Samvad Telecaller App is available only for Android Users.
Yes, you can import data into Samvad using Excel Sheet. The Sample Sheet will be available for you to download if required.
Yes, each telecallers will get daily follow up reminders on their respective dashboards. Team leaders can know Total followup assigned to each telecallers day wise, product wise and source wise.
Yes, we do have detailed videos on our YouTube Channel as well as on our resource section of our website.
Yes, you can easily export data from Samvad Telecaller App to other applications using the reports and export functionality.
Yes, Samvad Telecaller App offers integration with Indiamart and Justdial, allowing you to seamlessly import leads from these platforms into the app.
Yes, Samvad Telecaller App can be integrated with your existing telephony solution to enhance communication capabilities and streamline operations.
Yes, Samvad Telecaller App provides API access, allowing you to integrate it with other software solutions.
Yes, you can integrate Samvad Telecaller App with your website to capture leads directly into the app.
Yes, Samvad Telecaller App offers training resources and materials to help Telecallers improve their skills and productivity. Yes, we do have detailed videos on our YouTube Channel as well as on the resource section of our website.
Yes, there are tutorials and documentation available to help users get started with Samvad Telecaller App, providing step-by-step guidance on its features and functionalities.
You can access technical support or customer service for assistance with Samvad Telecaller App through various channels, including phone, email, and WhatsApp.
Yes, you can request additional features or enhancements for Samvad Telecaller App, and these requests are handled by our development team based on their feasibility and relevance to the app’s objectives.